Catering Operations Manager

4 weeks ago


Belfast, United Kingdom Blue Arrow - Coventry Full time

Position Overview: We are seeking a dedicated Catering General Manager to oversee operations across multiple locations in Northern Ireland.

Role Responsibilities:
As the General Manager, you will leverage your successful experience in Contract Catering, Hospitality, or Retail to foster a dynamic and productive work environment.

Key Duties:

  • Oversee the comprehensive management of the catering contract.
  • Develop and sustain positive client relationships, ensuring a partnership approach.
  • Coordinate the planning and resources necessary to deliver exceptional food and beverage services.
  • Implement company promotions effectively.
  • Ensure accurate pricing of products in accordance with client requirements.
  • Complete action plans based on consumer satisfaction feedback.

Essential Qualifications:

  • Demonstrated experience in leading high-performing teams within the food service, hospitality, or events sectors across multiple sites.
  • Proven track record in a similar role managing over 45 staff members.
  • Extensive experience in catering services with responsibility for a turnover exceeding £2 million.
  • Exceptional skills in stakeholder management, capable of navigating complex client relationships.
  • History of driving sales growth in competitive retail and hospitality environments.
  • Experience collaborating with major venues and managing significant hospitality programs.
  • Strong commercial insight and acumen.
  • Effective communication skills across all organizational levels.
  • Proficiency in IT applications including Microsoft Office, email, Word, Excel, digital compliance reporting, and ePOS back office systems.

If you are interested in this opportunity, please submit your application online.

Commitment to Diversity:
Blue Arrow is proud to be a Disability Confident Employer, dedicated to creating excellent work opportunities for talented individuals.



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