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Public Area Host

2 months ago

South Ascot, United Kingdom COWORTH PARK Full time

About the Role

Coworth Park is seeking a highly skilled and dedicated Public Area Attendant to join our team. As a Public Area Attendant, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities

  • Deliver outstanding customer service, responding to guest requests and resolving any issues in a timely and professional manner.
  • Ensure the public areas of the hotel are clean, tidy, and well-maintained, adhering to high standards of quality and attention to detail.
  • Provide assistance to guests with special requests, such as arranging for additional supplies or providing information about hotel facilities and services.
  • Work collaboratively with other departments to ensure seamless service delivery and maintain a positive and respectful attitude towards colleagues and guests.
  • Participate in ongoing training and development opportunities to enhance skills and knowledge, ensuring continued growth and success in the role.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Strong attention to detail and ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Ability to work independently and as part of a team, demonstrating a positive and flexible attitude towards changing circumstances.
  • Basic knowledge of hotel operations and services, with a willingness to learn and develop skills in this area.
  • English language proficiency, with the ability to communicate effectively with guests and colleagues.

What We Offer

  • A competitive salary and benefits package, including a comprehensive training program and opportunities for career advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The chance to work with a talented and dedicated team, passionate about delivering exceptional service and creating memorable experiences for our guests.