Restaurant Server

4 days ago

London, Greater London, United Kingdom Franco's London Full time
About Franco's London

Franco's London is a family-owned restaurant that has been serving traditional and contemporary Italian cuisine since 1946. Our restaurant is located on Jermyn Street, between Green Park and Piccadilly, and we have a sister venue, Wiltons, also on Jermyn Street.

Job Summary

We are seeking an experienced Restaurant Server to join our Front of House team at Franco's London. As a Restaurant Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities
  • Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
  • Good general knowledge of Italian cuisine
  • Ability to recommend dishes based on the information provided by the guest
  • Able to serve and clear a table up to 4 people
  • Experience and awareness of opportunities to improving sales and an ability to anticipate guest needs
  • Exceptional customer service and communication skills
  • Motivation, commitment, success orientated with a 'can do' attitude
  • Knowledge & diversity from previous roles to the team
  • Enthusiasm, drive & desire to learn
  • Knowledge of Point of Sale software TISSL would be beneficial
  • WSET certification or equivalent would be beneficial
What We Offer
  • Approx £14.40 to £15.40 per hour
  • Flexible shifts, part time / full time / casual hours - Approx. 44 hours a week for full time hours
  • The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
  • 28 days holidays (inc. bank holidays) + additional days given for years of service
  • Training & development opportunities including company funded courses
  • Career progression planning with platform 'Flow Hospitality'
  • Growth opportunities in both restaurants within the company
  • To celebrate you passing probation you will be offered a Complimentary meal for 2
  • 50% discount in each restaurant within the group (Franco's and Wiltons)
  • Company sickness pay
  • Company pension scheme
  • Uniforms provided and laundered
  • Delicious meals whilst on duty
  • Recommend a friend Scheme
  • Cycle to Work Scheme
  • Employee of the quarter and the year rewards
  • Annual staff party
Requirements
  • Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
  • Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

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