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Community Relations Coordinator

2 months ago

Belfast, United Kingdom NRS Healthcare Full time

Exciting Opportunity for a Community Engagement Lead

We are pleased to announce a part-time position aimed at enhancing our engagement efforts within the community. This role is pivotal in fostering connections and ensuring our services resonate with the local population.

The Community Engagement Lead will focus on building relationships with service users and stakeholders, driving initiatives that reflect the needs and aspirations of the community. This position involves a diverse range of responsibilities, including:

  • Facilitating and leading forums for service users and stakeholders to gather insights and feedback.
  • Collaborating with internal teams to ensure our operations align with community needs.
  • Engaging with key partners such as healthcare providers, care facilities, and charitable organizations to promote integrated service delivery.

Key Qualifications and Skills

  • Experience in health or social care environments, with a solid understanding of the services offered by various organizations.
  • Knowledge of clinical governance and the importance of outcome measures.
  • Awareness of the social and health challenges faced by diverse groups, including the elderly and those with disabilities.
  • Proven ability to manage multiple projects effectively while prioritizing tasks.
  • Strong interpersonal skills with a focus on customer care.
  • A background in social care or clinical fields (e.g., nursing, physiotherapy) is advantageous but not mandatory.
  • Familiarity with customer research methodologies and data analysis.
  • A valid UK driving license is required.

Responsibilities of the Role

  • Develop and implement strategies for engaging with service users and operational partners, in collaboration with management.
  • Lead communication efforts with stakeholders, crafting a comprehensive engagement strategy.
  • Organize and participate in groups aimed at understanding community needs and enhancing service delivery.
  • Oversee the collection and analysis of feedback from various stakeholders, ensuring that insights are utilized for service improvement.
  • Coordinate local engagement events to foster community involvement.
  • Create and disseminate informative materials to raise awareness about our services and how stakeholders can engage with us effectively.

This role is dynamic and multifaceted, making it challenging to encapsulate fully in a job listing. If you are interested in exploring this opportunity further, we encourage you to consider applying.

We offer a competitive salary, comprehensive training, and a range of benefits, including:

  • 33 days of annual leave, including public holidays, with an increase after three years of service.
  • A robust sick pay scheme.
  • Pension and life assurance options.
  • Exclusive employee discounts and savings opportunities.
  • Bike-to-work initiatives.
  • Free parking facilities.
  • Access to an employee assistance program.