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Casework Support Officer

2 months ago

Trowbridge, Wiltshire, United Kingdom Wiltshire Council Full time
About the Role

We are seeking a highly skilled and compassionate Casework Support Officer to join our Refugee Resettlement and Migration Service team. As a key member of our team, you will play a vital role in supporting relocated families through our transformative programs.

Key Responsibilities
  • Provide seamless transition support for individuals relocated to Wiltshire, prioritizing access to public services and promoting independence and integration.
  • Work closely with Afghan and UKRS families under the Managed Resettlement Stream, ensuring a deep understanding of their experiences and cultural backgrounds.
  • Collaborate with our dedicated team to achieve successful resettlement and integration experiences for the families we serve.
What We Offer
  • A friendly and welcoming work environment with a 'One Council' ethos.
  • A range of benefits, including a competitive salary and opportunities for professional development.
  • The chance to make a meaningful difference in the lives of refugees and asylum seekers.
Requirements
  • A deep understanding of public sector services and a strong empathy for the experiences of new arrivals in the UK.
  • A profound respect for diverse cultures and a commitment to promoting inclusion and diversity.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.