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Training and Engagement Coordinator
2 months ago
RAC Motoring Services is seeking an experienced and skilled Training Consultant to join our Sales Operations, Membership Training Team.
- Permanent, full-time role working Monday-Friday 09:00-17:00
- Occasional travel required for training delivery
As a Membership Trainer, you will be responsible for delivering high-quality training to our members, ensuring they have the skills and knowledge to get the most out of their membership.
- Develop and deliver training programs to meet the needs of our members
- Provide exceptional customer service and support to our members
- Collaborate with the Sales Operations team to ensure seamless delivery of training
RAC Motoring Services is a leading provider of membership services, and we are committed to delivering exceptional value to our members. If you are a motivated and enthusiastic individual with a passion for training and customer service, we would love to hear from you.
Key Responsibilities:
- Design and implement training programs to enhance member engagement and retention
- Develop and maintain strong relationships with members to understand their needs and preferences
- Collaborate with cross-functional teams to ensure alignment and effective communication
Requirements:
- Proven experience in training and development, preferably in a membership-based organization
- Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders
- Strong analytical and problem-solving skills, with the ability to think critically and creatively