Driver Assistant

1 week ago

Braintree, Essex, United Kingdom The Norfolk Companies Full time
Job Summary

We are seeking a reliable and customer service-driven Driver Assistant to join our delivery team at The Norfolk Companies. As a Driver Assistant, you will work closely with a driver to ensure timely and safe deliveries of products to customers in the Metro Boston area.

Key Responsibilities
  • Operate equipment safely and ensure each load is complete and properly secured at all times.
  • Be responsible for all electronic communication while the truck is in motion, including GPS programming and assisting the driver with the best route.
  • Remain alert for changing road conditions, hazards, and low bridges, and assist the driver whenever the truck is backing up, parking, or moving close to a structure.
  • Assist the driver in bringing items into customers' locations, being careful not to cause damage to merchandise or property, and always being courteous and professional.
  • Assist the driver when picking up merchandise from customers or vendors, checking merchandise against sales orders or packing slips, and inspecting for damage before leaving the site.
  • Be physically fit and able to perform daily deliveries, including lifting 45-60 lbs. and up to 100 lbs. with a 2-person lift.
  • Have good communication and customer service skills, and be able to read and comprehend English, with bi-lingual skills being helpful.
  • Be able to use handheld devices for delivery recordkeeping and check texts and emails as needed.
Physical Requirements
  • Able to sit for long periods of time.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • Specific vision abilities required by this job include close and night vision.
  • Noise level in the work environment is usually moderate to heavy.
  • Almost always exposed to outside weather conditions.
  • Frequently required to walk distances over 200 yards on flat surfaces and construction sites.
  • Frequently required to lift and securely carry fragile items of 80+ pounds for a moderate distance.
  • Frequently required to climb stairs to deliver products.
  • Frequently exposed to heavy equipment such as delivery vehicles or fork trucks.
  • Employee will regularly be exposed to construction materials and visit construction sites.
  • Subject to post-accident drug and/or alcohol testing while employed by the company.
  • Able to wear work boots, hard hat, safety glasses, and safety vests as required by delivery location.
Benefits

The Norfolk Companies offers competitive benefits, including medical and dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location), and voluntary vision, life, and short-term disability insurance.

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