Quality Assurance and Compliance Manager

4 weeks ago

Ilford, Greater London, United Kingdom Response Personnel Ltd Full time

Job Title: Quality Assurance and Compliance Manager

Location: Ilford, Essex

Salary: 40K + depending on experience.

Hours of Work: 36.25 hours per week (Mon-Fri)

We are seeking a dedicated Quality Assurance and Compliance Manager to become a vital part of our team at Response Personnel Ltd. This position is ideal for an individual with a robust background in manufacturing quality management and proven leadership experience. The successful candidate will be self-driven and passionate about ensuring high-quality products while surpassing customer expectations.

As the Quality Assurance and Compliance Manager, you will spearhead the organization’s Quality Assurance strategy and oversee the quality of all products released. You will be accountable for maintaining our ISO 9001 certification and implementing an Integrated Management System that encompasses ISO 14001 and ISO 45001. Additionally, you will manage and develop the capabilities of our Quality Assurance team.

This role is hands-on and includes responsibilities such as: conducting product inspections throughout the manufacturing process, resolving quality-related issues, supervising the inspection team, providing necessary training and coaching, and ensuring efficient equipment use and adherence to established processes. You will drive quality initiatives on the production floor to promote continuous improvement.

Your key responsibilities will include:

  • Maintaining our Quality Management System and ISO 9001 certification
  • Developing and implementing an Integrated Management System to achieve ISO 14001 and ISO 45001 certifications
  • Overseeing product inspections to uphold our esteemed reputation for quality, through both managing the Inspection Department and conducting regular spot-checks
  • Investigating non-conformities and collaborating with production leaders to devise solutions
  • Continuously improving our products and processes to meet the highest standards
  • Championing the application of our Quality Management System across all business areas
  • Conducting internal audits and leading external audits
  • Auditing supplier materials to ensure quality before incorporation into our products
  • Reporting to management on the performance of the Quality Management Systems and providing actionable recommendations for improvement
  • Training new Quality Assurance and Compliance employees
  • Advising on Environmental and Health & Safety matters, providing practical guidance to management
  • Ensuring compliance with Health, Safety, and Environmental regulations through regular policy reviews
  • Conducting risk assessments of processes and tasks
  • Managing servicing schedules for key equipment
  • Delivering necessary Health & Safety training for all employees
  • Contributing to the ongoing development of the Quality Assurance and Compliance department

Our ideal candidates should demonstrate:

  • Experience in maintaining a Quality Management System for ISO 9001 certification
  • A minimum of 5 years in a Quality Assurance management role within a manufacturing setting
  • Experience in developing visual standards
  • In-depth knowledge of quality control procedures, Health & Safety, and environmental regulations
  • Direct inspection experience, including familiarity with product specifications and the use of measurement tools
  • Strong leadership abilities with experience in team management
  • Competence in auditing and risk assessment of manufacturing processes
  • Excellent communication skills across all organizational levels
  • Experience in collaborative teamwork to achieve objectives
  • Pragmatic problem-solving and decision-making skills
  • Ability to assist with calibration tasks
  • Strong organizational skills and attention to detail
  • Proficiency in MS Office, particularly Excel

Preferred qualifications:

  • Experience in achieving and maintaining ISO 45001 and/or ISO 14001 certifications
  • Experience in implementing an Integrated Management System
  • Engineering background
  • Relevant qualifications in a related field
  • Membership in a professional chartered body
  • Experience in the optical manufacturing sector

Benefits:

  • Job security with a well-established company
  • Company pension scheme
  • Death-in-service benefit
  • Private health scheme (eligibility after 6 months)
  • Cycle to Work scheme
  • Employee Assistance Programme
  • High levels of job satisfaction and achievement

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