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Service Technician

2 months ago


Colchester, Essex, United Kingdom P Tuckwell Ltd Full time

Job Summary:

The Service Technician - Equipment Specialist will be responsible for delivering high-quality diagnostics, servicing, and repairs to John Deere and other turf machinery equipment for new and existing customers of P Tuckwell Ltd.

Key Responsibilities:

  • Perform routine maintenance and repairs on John Deere and other garden and commercial equipment to meet manufacturer specifications.
  • Conduct thorough inspections and tests on completed machines to ensure they meet performance standards, reporting any defects or issues to customers.
  • Provide exceptional customer service, building strong relationships with customers and delivering a positive experience.
  • Ensure the highest level of care is taken with customer and company property.
  • Stay up-to-date with the latest diagnostic tools and equipment, utilizing them to efficiently complete tasks.

Requirements:

  • Proven experience working with a variety of garden and commercial turf machinery.
  • Strong communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • A valid driving license is essential for this role.
  • Ability to work independently and as part of a team, with a focus on delivering results and meeting customer needs.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to the latest diagnostic tools and equipment.