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Client Relations Specialist

2 months ago

United Kingdom AVOMIND Full time

About AVOMIND

AVOMIND is a prominent entity in the realm of on-demand knowledge, facilitating connections between investors and industry leaders with the expertise essential for success. Founded in 2008, our organization is guided by a team of innovative leaders and operates across multiple international locations, supported by a dedicated workforce of over 1500 professionals.

Role Overview

The Client Service Associate plays a crucial role in linking our clients with the specialized insights they seek. Success in this position requires a commitment to delivering outstanding results for clients while achieving business objectives. This role necessitates excellent communication abilities, a focus on client needs, and the capacity to juggle various tasks effectively.

Key Responsibilities

  • Client Service Excellence: Assess incoming client requests and suggest appropriate experts for each assignment promptly. Manage tasks efficiently under pressure while showcasing proactive and responsive client engagement.
  • Market Insight: Understand the context of projects and the regulatory landscape in which clients operate, ensuring adherence to necessary protocols.
  • Expert Recruitment: Identify and recruit specialists who meet the specific demands of client projects.
  • Commercial Impact: Take on direct revenue responsibilities and consistently meet monthly performance targets.

What We Provide

  • Immediate exposure to clients and senior executives.
  • Opportunity to significantly influence revenue growth with performance-based compensation.
  • Defined career advancement opportunities leading to managerial and executive positions.
  • Comprehensive training and on-the-job coaching to enhance commercial and managerial capabilities.
  • A vibrant work environment with ambitious colleagues.

Compensation and Benefits

  • Competitive total compensation exceeding £47,000 in the first year, including base salary and performance-related bonuses.
  • Matched pension contributions, health insurance, and dental coverage.
  • Generous vacation days, holidays, and office amenities.

Qualifications

  • Bachelor's degree with a strong academic background.
  • Participation in extracurricular activities and relevant internships.
  • Exceptional communication skills.
  • Proficiency in English and French, with a preference for candidates with European experience.