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Global Business Director

2 months ago

London, Greater London, United Kingdom Moody's Investors Service Full time
About the Role

We are seeking a highly skilled and experienced Global Business Director to join our team at Moody's Investors Service. As a key member of our organization, you will be responsible for managing and building a portfolio of customers within the Banking sector, with a focus on Japanese megabanks.

Key Responsibilities
  • Customer Management
    • Drive strategic engagement and commercial relationships with key customers to ensure Moody's delivery
    • Identify, negotiate, and deliver opportunities that benefit both the customers and Moody's
    • Develop and execute an enterprise proposition to customers that addresses their specific and strategic needs
    • Establish C-suite dialogue and relationships, connecting more deeply into the customer's organization
    • Find new opportunities through strategic projects to scale against core customers and lead the extension of propositions
    • Build a deep understanding of the customer's business and ensure the highest levels of customer satisfaction
    • Advocate for the customer within Moody's and act as Moody's ambassador in the customer's enterprise
  • Marketplace Enablement
    • Leverage deep insight into the Banking sector, across regions, and operational knowledge to uncover opportunity and risk for the customer and how to address it
    • Provide insightful, agnostic, thought-provoking advice to the customer, not always to drive a Moody's sale
    • Share feedback and market requirements with Moody's business units and strategy group management
  • Leadership and Collaboration
    • Lead virtual global teams to deliver against customer requirements
    • Connect the customer into Moody's, serving as the most senior relationship leader and escalation point
    • Understand what business Moody's already conducts with these customers and join it up across the enterprise
    • Build, lead, and influence global virtual teams, knowing whom to engage and how to engage them to ensure delivery for the customer
    • Ensure Moody's executives and others understand customer needs and address them over the short- and long-term
    • Develop, mentor, and identify enterprise sales and relationship management talent
    • Partner with Moody's C-Level Executive Sponsor of accounts
    Requirements
    • Deep insight into the Banking sector, across regions, and operational knowledge
    • Track record in multiple business functions, including frontline sales, account management, business and sales operations, proposition and product management
    • Built deep connections across the Moody's enterprise, leading to great ability to drive results in multiple ways
    • Entrepreneurial spirit and experience in ambiguity, adapting to shifting circumstances
    • Experience working for Moody's customers or other direct experience with customers
    • Established vision and strategy, influencing complex networks to deliver on it
    • Networker with strong C-suite engagement skills and track record
    • Relationship management and consultative selling, from board-room to individual contributor, highly diplomatic
    • Strategic account planning, negotiation, and management of complex, global accounts
    • Excellent communication skills: written, in-person, virtual
    • Global experience: lived in/worked across multiple markets, led global, virtual teams, ideally speak multiple languages (Japanese/English necessary)
    • BA/BS required, advanced degree (MBA, JD/LLB, MA/MS, MEng, etc.) preferred
    About Moody's Investors Service

Moody's Investors Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.