Credit Control Specialist

2 days ago


PoultonleFylde, Lancashire, United Kingdom Utility Collections Ltd Full time
Job Description

Utility Collections Ltd is seeking a skilled Credit Control Agent to join our team.

  • Competitive salary: £25k to £31k + Bonus
  • Office based in Poulton le Fylde, FY6 8JX

The role of Credit Control Agent:

  • Proactively communicate with commercial energy consumers to negotiate settlements or alternative commercial resolutions
  • Analyse customer queries to determine payment prevention and act as an intermediary between the account holder and the energy provider

Key Responsibilities:

  • Negotiate with customers to resolve outstanding debts
  • Communicate with customers to understand their payment capabilities and negotiate payment plans
  • Work closely with the energy provider to resolve customer queries and prevent payment prevention

Requirements:

  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced office environment
  • Strong analytical skills to determine payment prevention

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

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