Customer Service Representative
24 hours ago
Fusion Lifestyle is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing customer interactions, and driving sales and customer retention.
Key Responsibilities- Provide a warm and welcoming experience for customers, ensuring their needs are met and exceeded.
- Manage customer interactions, responding to queries and resolving issues in a timely and professional manner.
- Drive sales and customer retention by promoting membership options and upselling services.
- Process transactions, manage customer data, and maintain accurate records.
- Work collaboratively with the team to achieve sales targets and provide exceptional customer service.
Fusion Lifestyle offers a competitive salary, comprehensive training, and opportunities for career development. As a valued member of our team, you will have access to a range of benefits, including:
- Competitive salary and benefits package
- Comprehensive training and development opportunities
- Opportunities for career advancement and professional growth
- A supportive and collaborative team environment
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong customer service skills and a passion for delivering exceptional customer experiences
- Basic computer skills and ability to learn new systems
- Availability to work a variety of shifts, including weekends and holidays
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