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Insurance Administration Coordinator

2 months ago

SunburyonThames, Surrey, United Kingdom Kingsgate Recruitment Ltd Full time
Job Title: Customer Service Administrator

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Kingsgate Recruitment Ltd.

Job Summary:

The successful candidate will provide administrative support to our insurance team, ensuring accuracy and attention to detail while reviewing and verifying insurance applications, policies, and other related documents.

Key Responsibilities:
  • Administrative Support: Manage and process insurance-related documents, policies, and claims with precision and efficiency.
  • Document Review: Verify the accuracy of insurance applications, policies, and other related documents, ensuring compliance with industry regulations.
  • Record Keeping: Maintain organized and up-to-date records of policyholders, claims, and other insurance-related information.
  • Collaboration: Work closely with insurance agents and underwriters to gather necessary information and complete required paperwork.
  • Quote Preparation: Assist in the preparation of insurance quotes, proposals, and renewals documents.
  • Customer Service: Respond promptly and professionally to inquiries and requests from policyholders, agents, and other stakeholders.
  • Research and Analysis: Conduct research and gather data to support insurance-related decision-making processes.
  • Industry Knowledge: Stay updated with industry trends, regulations, and best practices to ensure compliance and provide accurate information.
  • Process Improvement: Contribute to process improvement initiatives to enhance efficiency and effectiveness in insurance administration.
Requirements:
  • Attention to Detail: High attention to detail and strong organizational skills are essential for this role.
  • Technical Skills: Proficient in using office software and systems, including spreadsheets and databases.
  • Communication Skills: Excellent verbal and written communication skills are required for effective collaboration and customer service.
  • Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Insurance Knowledge: Knowledge of insurance policies, procedures, and regulations is preferred, but not essential.
  • Experience: Previous experience in insurance administration or a related field is a plus.
Working Hours and Salary:

Monday to Friday, 5/6 hours, with flexible start and finish times. One in three Saturdays, 09:00-13:00. Salary £23,000 pro rata with bonus.