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Lead Care Facilitator

3 months ago

Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time

Position Overview

As a Lead Care Facilitator, your primary responsibility will be to engage with the community, conducting evaluations and overseeing the performance of our Care Assistants. You will be responsible for mentoring, guiding, and providing daily support to a dedicated team of caregivers, collaborating closely with our Registered Manager to ensure the effective operation of the team. This role will also require participation in an on-call rota to address urgent issues related to service continuity.

Weekend and out-of-hours work will be compensated with enhanced pay rates, as will involvement in the on-call service.

Key Responsibilities

If you are passionate about working with individuals and fostering their growth while continuously seeking to improve the quality of care in a dynamic environment, this position is ideal for you. Your daily tasks will include:

  • Delivering personal care services,
  • Administering medications,
  • Developing care plans for clients,
  • Conducting assessments on behalf of the team,
  • Actively engaging in the professional development of yourself and your colleagues,
  • Participating in the on-call service outside of standard office hours.

A valid UK driving licence is required, and you will be working in clients' residences as well as at our office.

About Our Organization

Distinctive in the region, the Home Care Team operates under the Harrogate and District NHS Foundation Trust (HDFT). As part of our team, you will have access to the extensive resources available to NHS employees. HDFT is committed to providing exceptional care to both our patients and our staff. We prioritize staff support through various benefits, health and wellness initiatives, and opportunities for both personal and professional growth.

  • An inclusive and supportive workplace culture that encourages staff to be their authentic selves, with active Staff Networks identifying areas for enhancement.
  • Recognition of staff contributions through regular performance reviews and awards such as Making a Difference and Team of the Month.
  • Comprehensive employee support and wellness programs, including an Employee Assistance Programme, counseling services, and expedited physiotherapy for staff.

Important Notes

  • Skilled Worker Sponsorship (Health and Care Visa) is available for successful candidates. Please be aware that for applications submitted after a specified date, care workers and senior care workers under the Health and Care Visa will not be able to include dependants in their visa applications.
  • This position does not offer relocation assistance or expenses.

Job Duties

All assigned tasks will be performed in accordance with established protocols developed by professionals within the team. You will assist individuals with a wide range of personal care tasks, such as promoting independence in washing and dressing, encouraging proper nutrition and medication management, and conducting health or therapeutic observations under the guidance of a Registered Practitioner.

This role also provides opportunities to enhance clinical skills, including wound care, catheter management, stoma care, and PEG feeding assistance, as well as competencies related to Physiotherapy or Occupational Therapy, such as supporting therapy plans and assessing equipment needs under the supervision of the relevant Registered Practitioner.

You will collaborate with all mainstream health and care services to ensure that individuals' needs are met efficiently and cohesively, advocating for them to minimize the need for repetitive information sharing. You will conduct appropriate risk assessments and contribute to professional evaluations regarding both health and care requirements, liaising with relevant professionals to maintain and update pertinent health and care records.

This role will assist the Registered Practitioner in delivering routine and essential health and social care support to individuals. The post holder will respond to clients' personal health (both physical and mental) and social care needs, as well as broader independent living skills, such as addressing social isolation and employment needs, adapting to the individual's presenting requirements.

Responsibilities Include:

  • Assisting individuals in maintaining a safe and healthy living environment,
  • Supporting nutritional and hydration needs, including clinical tasks such as PEG feeding and stoma care,
  • Helping individuals maintain personal appearance and self-esteem through personal care,
  • Facilitating rest and sleep by addressing comfort needs,
  • Applying a person-centered approach to deliver routine and essential health and care services,
  • Ensuring the health and well-being of individuals in care, promptly reporting any concerns,
  • Administering medications in accordance with established policies and guidelines,
  • Encouraging access to universal services and community resources, including voluntary sector services,
  • Maximizing individuals' ability to manage their own resources and circumstances, promoting independence while managing risks positively,
  • Supporting individuals with long-term health conditions, seeking professional advice as necessary to promote well-being,
  • Contributing to person-centered support plans and reviews to achieve identified health and social outcomes,
  • Conducting ongoing monitoring throughout the service duration, ensuring accurate recording and reporting,
  • Assisting adults in maintaining employment by providing workplace support and promoting natural workplace supports where possible,
  • Delivering personal care in a manner that upholds dignity and independence,
  • Providing services to support wound care, monitoring and ordering supplies as needed, and reporting skin integrity issues to professionals,
  • Assessing and, in some cases, delivering equipment and aids to support independent living,
  • Taking responsibility as a case holder for equipment, adaptations, or telecare provided following assessment, or serving as an additional assessor for a caseload where other services are also provided,
  • Identifying, fitting, and demonstrating less complex equipment, adaptations, and telecare to enhance independence.

Qualifications

Essential:

  • Full UK Driving Licence
  • NVQ Level 3 or equivalent, or willingness to undertake training

Desirable:

  • Care Certificate

Experience

Essential:

  • Minimum of 2 years of experience in a health or social care setting

Knowledge and Skills

Essential:

  • Effective communication skills with individuals at all levels, including those with communication challenges
  • Proficient clerical and IT skills
  • Literacy and numeracy skills for understanding, delivering, and documenting support plans, as well as completing daily and medication records
  • Ability to perform delegated tasks independently and manage one's own workload
  • Understanding of medication management protocols