Senior Customer Service Advisor
3 weeks ago
We are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Customer Service Advisor, you will be responsible for providing exceptional customer service to our citizens, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Provide exceptional customer service to citizens via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with other teams to resolve complex customer issues
- Develop and implement process improvements to enhance customer experience
- Provide coaching and training to customer service representatives
- 3+ years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work collaboratively with others
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Senior Customer Service Representative
2 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeSenior Customer Service AdvisorWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service to our residents and stakeholders.Key Responsibilities:Provide timely and effective customer service through various...
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Senior Customer Service Liaison
2 days ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council.Key ResponsibilitiesProvide exceptional customer service via telephone, post, and electronic communications.Offer in-depth support and training to Customer Service Advisors.Support Team Leaders and Coach, mentor, and...
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Senior Customer Service Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeSenior Customer Service AdvisorWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and supporting our Contact Centre team to deliver a timely and customer-driven service.Key Responsibilities:Provide...
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Senior Customer Service Lead
2 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeSenior Customer Service AdvisorWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and supporting our Contact Centre team to deliver a timely and customer-driven service.Key Responsibilities:Provide...
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Senior Customer Service Lead
6 days ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob Title: Senior Customer Service AdvisorJob Summary: We are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Customer Service Advisor, you will be responsible for providing exceptional customer service to our residents and stakeholders, and for leading and supporting a team of...
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Customer Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom CCA Recruitment Group Full time £23,000Unlock Your Potential as a Customer Service AdvisorAre you passionate about delivering exceptional customer service? Do you have a knack for building strong relationships and resolving issues with ease? We're looking for a talented Customer Service Advisor to join our team!As a Customer Service Advisor, you'll be the voice behind one of the UK's most iconic...
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Customer Service Team Lead
2 months ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and professional manner.Provide in-depth...
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Customer Service Team Lead
2 months ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and professional manner.Provide in-depth...
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Claims Advisor
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Sheffield, Sheffield, United Kingdom Glu Recruit Full timeJob Title: Claims Advisor - Customer Service RoleJob Summary: We are seeking a skilled Claims Advisor to join our customer service team. The successful candidate will handle inbound and outbound enquiries, provide administrative support with customers extended vehicle warranty claims, and assist customers in locating and booking into a suitable repairing...
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Senior Customer Service Liaison
1 week ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeCustomer Service Team LeadWe are seeking a skilled Customer Service Team Lead to join our team at Sheffield City Council. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and supporting our team of Customer Service Advisors.Key Responsibilities:Respond to customer enquiries by telephone, post, and...
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Service Advisor
3 weeks ago
Sheffield, Sheffield, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Sheffield. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Inform and consult with customers on vehicle...
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Service Advisor
3 weeks ago
Sheffield, Sheffield, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Sheffield. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Inform and consult with customers on vehicle...
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Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom Sytner Full timeAbout the RoleWe are seeking a highly motivated Service Advisor to join our team at Sytner Sheffield. As a Service Advisor, you will play a vital role in providing outstanding customer care and ensuring seamless communication between our customers and the workshop. Your primary responsibility will be to inform and consult with customers on vehicle servicing,...
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Customer Service Representative
3 weeks ago
Sheffield, Sheffield, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service AdvisorDynamite Recruitment Solutions Ltd is seeking a skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for handling inbound calls from existing customers, dealing with queries, and ensuring customer satisfaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
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Customer Service Representative
3 weeks ago
Sheffield, Sheffield, United Kingdom Dynamite Recruitment Solutions Ltd Full timeCustomer Service AdvisorDynamite Recruitment Solutions Ltd is seeking a skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for handling inbound calls from existing customers, dealing with queries, and ensuring customer satisfaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
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Service Advisor
1 month ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that all...
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Service Advisor
1 month ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that all...
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Parts Advisor
1 week ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeJob Title: Parts AdvisorJob Summary:We are seeking a skilled Parts Advisor to join our team at Volkswagen in Sheffield. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the efficient supply of parts to both internal and external customers.Key Responsibilities:Identify customer needs and supply parts...
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Service Advisor
2 weeks ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that every...
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Service Advisor
2 weeks ago
Sheffield, Sheffield, United Kingdom JCT600 Full timeAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that every...