Debt Advice Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Citizens Advicew New Forest Full time
Debt Advice Opportunity

Citizens Advice New Forest is seeking a skilled Debt Advice Specialist to join its team. The successful candidate will provide expert guidance to individuals struggling with debt, working closely with a team of professionals to deliver high-quality advice and support.

Key Responsibilities:

  • Deliver debt advice and guidance to clients, identifying and addressing their financial needs and goals.
  • Work collaboratively with colleagues to ensure seamless delivery of services, sharing knowledge and expertise to achieve excellent outcomes.
  • Develop and maintain strong relationships with clients, understanding their individual circumstances and providing tailored support.
  • Stay up-to-date with relevant legislation, policies, and best practices in debt advice, ensuring the highest standards of service delivery.

Requirements:

  • Proven experience in debt advice or a related field, with a strong understanding of financial wellbeing and money guidance principles.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  • Strong analytical and problem-solving skills, with the ability to identify and address complex financial issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • A competitive salary of £24,350.00-£26,350.00 per year.
  • A comprehensive benefits package, including company pension, health and wellbeing programme, and sick pay.
  • The opportunity to work in a dynamic and supportive team, contributing to the delivery of high-quality services and making a real difference in the lives of clients.

How to Apply:

Please submit your CV and a cover letter, detailing your relevant experience and skills, to [insert contact information]. We look forward to hearing from you.



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