Debt Advice Specialist
4 weeks ago
Citizens Advice New Forest is seeking a skilled Debt Advice Specialist to join its team. The successful candidate will provide expert guidance to individuals struggling with debt, working closely with a team of professionals to deliver high-quality advice and support.
Key Responsibilities:
- Deliver debt advice and guidance to clients, identifying and addressing their financial needs and goals.
- Work collaboratively with colleagues to ensure seamless delivery of services, sharing knowledge and expertise to achieve excellent outcomes.
- Develop and maintain strong relationships with clients, understanding their individual circumstances and providing tailored support.
- Stay up-to-date with relevant legislation, policies, and best practices in debt advice, ensuring the highest standards of service delivery.
Requirements:
- Proven experience in debt advice or a related field, with a strong understanding of financial wellbeing and money guidance principles.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
- Strong analytical and problem-solving skills, with the ability to identify and address complex financial issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
- A competitive salary of £24,350.00-£26,350.00 per year.
- A comprehensive benefits package, including company pension, health and wellbeing programme, and sick pay.
- The opportunity to work in a dynamic and supportive team, contributing to the delivery of high-quality services and making a real difference in the lives of clients.
How to Apply:
Please submit your CV and a cover letter, detailing your relevant experience and skills, to [insert contact information]. We look forward to hearing from you.
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