Parking Enforcement Senior Support Officer

1 month ago

Houghton Regis, United Kingdom 5 Star Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Parking Enforcement Senior Support Officer to join our team at 5 Star Recruitment. As a key member of our Civil Parking Enforcement team, you will play a vital role in ensuring the efficient and effective management of parking enforcement in Central Bedfordshire.

Key Responsibilities
  • Provide an efficient and effective service of parking enforcement, minimising parking contraventions through the issue of Penalty Charge Notices.
  • Process PCNs and issue permits, ensuring compliance with Road Traffic Law, Traffic Regulation Orders, and relevant legislation.
  • Work collaboratively with colleagues and stakeholders to achieve team objectives and provide excellent customer service.
  • Contribute to the development and implementation of Civil Parking Enforcement policies and procedures.
Working Environment

You will work in a fast-paced environment, interacting with a diverse range of customers, including council staff, external customers, and elected members. You will be required to work a shift pattern, including weekends, and may be required to work alone at times.

Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and inclusive work environment.
  • Access to a comprehensive IT package and equipment.
  • A generous annual leave allowance and flexible working arrangements.
Requirements
  • Proven experience in a similar role or relevant industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Fluency in English language.
What We Offer

At 5 Star Recruitment, we offer a range of benefits and opportunities for professional development. We are committed to creating a supportive and inclusive work environment that empowers our employees to succeed.

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