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Community Engagement Officer

2 months ago

Ashford, Kent, United Kingdom Moat Homes Limited Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as a Hub Officer in our Stanhope hub, based in Ashford. As a key member of our team, you will play a vital role in delivering activities and programmes that promote opportunities for our customers and create thriving communities across our regions.

Key Responsibilities
  • Deliver engaging and outcome-focused activities for Moat customers within our hubs and surrounding areas, including sessions for children, young people, adults, and older customers.
  • Identify collaborative opportunities and inform the Moat Foundation Team Leader to bring new resources to the hubs.
  • Work with the Moat Foundation Team to constantly improve our Social Value offer for our customers, delivering proven benefits for customers and Moat.
  • Carry out all duties in accordance with Moat's policies, including equal opportunities, health and safety, and confidential reporting.
Requirements
  • An ability to engage children, young people, and adults, listening, empathizing, supporting, and guiding their engagement in Hub activities.
  • An ability to communicate effectively to a range of audiences in written form and orally.
  • A community and youth work certificate or similar relevant qualification or experience.
  • A good standard of numeracy and literacy, including computer literacy with aptitude to learn and use MS Office, particularly Outlook, Word, and Excel.
  • An ability to work on own initiative and maintain reporting data.
  • Experience of being innovative in delivery and personalizing approach to target specific issues in the community.
  • Able to travel between Hubs, ideally with access to own car that can be insured with appropriate business use.
  • An ability to undertake work outside of normal office hours to meet the needs of the business, including evenings and weekends.
  • An understanding of legislation and policy relating to resident involvement issues, supported by practical experience, especially confidentiality, privacy, and safeguarding.
  • A broad awareness of issues likely to affect Moat's residents.
  • Event and activity planning experience.
What We Offer

In return for your hard work, we'll reward you with a competitive salary, pension scheme, healthcare scheme, a generous annual leave entitlement, and you'll even get a half day off on your birthday. We take pride in our people, ensuring they're equipped with the knowledge they need to carry out their role and inspire them to learn more. We offer further education sponsorship and leadership programmes to support your career development.

We're committed to creating a supportive and inclusive work environment, where you can thrive and make a real difference in the lives of our customers. If you're passionate about community engagement and want to be part of a dynamic team, we'd love to hear from you.