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Transport Operations Manager

2 months ago


Birkenhead, Wirral, United Kingdom Stobart Full time
Job Description

Culina Group, a leading logistics and transport company, is seeking a highly skilled Transport Shift Manager to join our team at our Port Sunlight site.

As a Transport Shift Manager, you will play a key role in ensuring the effective running of our transport operation, meeting operational KPIs, and adhering to legal requirements.

Key Responsibilities:
  • Operational Management: Collaborate with our Myworkforce team to ensure compliance with all MWF activity and tasks, including resource planning and managing the safety and cost-effective utilisation of drivers and equipment.
  • Driver Performance: Own, monitor, and control the driver de-briefing process to ensure agreed standards of performance are consistently achieved through effective communication and management.
  • Workforce Management: Manage and support the driver workforce, ensuring full legal compliance, accurate record-keeping, and maintaining up-to-date personnel files.
  • Performance Management: Manage all aspects of driver performance to achieve or surpass expectations and KPIs.
  • Health and Safety: Promote company Health & Safety and employment policies within the transport operation.
  • Site Audits: Conduct site audits and work closely with the Transport Manager to ensure KPIs are met.
  • Customer Support: Support the daily operational workflow on the customer site by providing answers to queries and addressing concerns in a timely manner.
  • Recruitment: Manage the recruitment of permanent and temporary staff as required to cover business peaks.
  • Incident Reporting: Ensure that the Transport Manager and H&S team are informed of all accidents, dangerous occurrences, and near misses, and that relevant reports are completed.
  • Maintenance and Repair: Identify and escalate any maintenance and repair issues on site and within the depot.
  • Vehicle Maintenance: Ensure that all daily vehicle checks, vehicle inspections, and defect reporting procedures are in place.
  • Administrative Tasks: Administer the vehicle and trailer maintenance programme, including servicing, MOTs, VOR, weekly cab checks, and maintaining all records.
  • Disciplinary Hearings: Coordinate and attend investigation/disciplinary hearings as required.
  • Depot Initiatives: Support and collaborate with the Transport Manager on any depot initiatives to ensure continuous improvement.
  • Payroll and Expenses: Coordinate overtime payments, process driver expenses, and enable resolution of pay queries.
  • Administrative Support: Carry out and support with depot administrative tasks.
  • Driver Recruitment: Collaborate with the Transport Manager on driver recruitment and on-boarding.
  • Training and Development: Ensure all training needs are met for drivers, including inductions, re-training, and SSW.
Requirements:
  • Industry Experience: Proven track record in the Transport & Logistics industry.
  • Resource Management: Demonstrable experience of successful resource management.
  • Communication Skills: Excellent organisation and communication skills.
  • Performance Metrics: Proven track record of working to clearly defined service delivery KPIs.
  • Health and Safety Knowledge: Excellent understanding of Health and Safety processes.
  • Improvement Focus: Energetic and has a natural desire to generate and drive improvements.
  • People Engagement: Good people engagement skills, self-driven, positive can-do attitude.
  • Customer Interaction: Excellent communication and interpersonal skills in a customer-facing environment.
  • Adaptability: Thrives in a fast-paced, challenging, and dynamic environment.
  • Attention to Detail: Ability to maintain the very highest levels of attention to detail even when under pressure.
  • Data Analysis: Excellent analytical skills, using data to inform decisions and direct activity.
  • Relationship Building: Able to form and build strong relationships quickly.
  • Technical Skills: Excellent Microsoft Office knowledge, including Excel, Word, and PowerPoint.
  • Collaboration: Able to positively collaborate with others.
  • Time Management: Able to manage own time and prioritise workload.
  • Continuous Learning: Passion to learn, ask questions, and challenge the status quo.
About Us:

Stobart, a leading logistics and transport company, operates from over 100 depots across the UK and Ireland. We serve over 1,000 clients, providing a range of services including chilled, ambient, contract packaging solutions, and fresh and baked goods.

We are proud to be an inclusive and diverse organisation, committed to employee development and recognising success for hard-working performers.

Benefits:
  • Holiday Entitlement: Competitive holiday entitlement of 20 days.
  • Pension Scheme: Pension scheme with a great contribution of 5% employee and 3% employer.
  • Life Assurance: Life Assurance - x 2 annual salary.
  • Wellness Programme: Wellness programme, including access to a confidential telephone counselling and legal information service.
  • Eye Care Vouchers: Eye care vouchers, providing substantial savings on eye tests and prescription glasses.
  • Reward and Recognition: Reward and recognition programme, including Employee of the Month and Year awards.
  • Everyday Discounts: Everyday discounts, via our benefit platform, offering over 50 retailer discounts for everyday savings.