Service Coordinator

4 weeks ago


Warrington, Warrington, United Kingdom Recruit Select Full time
Job Title: Service Administrator/Co-ordinator

We are seeking a highly organized and detail-oriented individual to join our team as a Service Administrator/Co-ordinator. This role will be responsible for coordinating administrative duties, ensuring efficient job completions, and maintaining accurate records.

Key Responsibilities:
  • Review and update engineer worksheets, ensuring accuracy and completeness.
  • Verify all relevant paperwork is correct before sending information to clients.
  • Prepare sales invoices for sign-off and update records accordingly.
  • Monitor incomplete or not invoiced works and chase down required information.
  • Process timesheets and liaise with department heads on invoicing issues.
Additional Responsibilities:
  • Provide support to the front office team, including logging jobs onto the computer system, requesting POs, and processing quotations.
  • Request employee expenses and advances, as well as accommodation for engineers overnight stays.
  • Contact suppliers for ad-hoc queries and provide front-line support, answering phone calls and dealing with client inquiries.
  • Schedule site operatives in CAFM and dispatch to engineers, notifying and updating clients of scheduled visits.
  • Liaise with department heads and update outstanding works and schedule issues.
Benefits:
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Private medical insurance
  • Monday to Friday


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