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Customer Service Representative

2 months ago


Chepstow, Monmouthshire, United Kingdom Compass Group UK Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide excellent customer service to clients across various service areas, including food delivery, café, bars, convenience shops, and accommodation.
  • Take responsibility for stocking food and beverage areas, ensuring that our customer areas are well-stocked and ready to delight.
  • Complete regular day-to-day activities as required to ensure a smooth operation, including serving customers, basic food preparation, and cleaning.
  • Take a flexible approach to work and demonstrate great behaviors to colleagues, customers, and clients.

Requirements:

  • Good communication skills, able to confidently liaise with customers and colleagues.
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care.
  • Able to undertake a range of manual cleaning duties.
  • An enthusiastic individual with a passion for working in a catering environment.
  • Positive and take pride in their work.

About Us:

Compass Group UK is a leading provider of food and support services to the UK's military, government, and energy sectors. We pride ourselves on delivering exceptional customer service and creating a positive work environment for our employees.