Product Development Analyst
5 days ago
About the Role:
We are seeking a highly motivated and detail-oriented Product Development Analyst to join our AJ Bell Management Limited team. As a key member of our product team, you will play a crucial role in supporting the development and delivery of new functionality and features to our website and mobile apps.
Key Responsibilities:
- Ensure Business Requirements are Met: Thoroughly test new products and changes to the website and mobile apps to ensure they meet business requirements before launch.
- Champion Customer Insight: Investigate and respond to customer feedback raised through various mediums, such as surveys and reviews.
- Support Product Development: Collaborate with the Product Development Manager to manage the backlog of prioritized work, identify bugs, and write user stories to improve customer experience.
- Work with Marketing Teams: Support content on landing pages and FAQs in line with product development teams.
- Regulatory Compliance: Assist in achieving regulatory requirements, including consumer duty, to ensure good outcomes for retail customers.
- Customer-Facing Messages: Manage customer-facing messages and alerts on the app and web.
- Additional Tasks: Perform other tasks as agreed with the Product Development Manager or Senior Product Development Manager.
About Us:
AJ Bell Management Limited is a leading investment platform business in the UK, offering award-winning solutions for professional financial advisers and DIY investors. We have over 480,000 customers using our platform, managing assets totaling more than £76 billion.
What We Offer:
- Generous Holiday Allowance: 27 days, increasing up to 30 days with service, plus bank holidays.
- Discretionary Bonus: Bi-annual bonus scheme.
- Pension Scheme: Contributory pension scheme.
- Share Scheme: Buy as you earn share scheme.
- Employee Benefits: Bike loan, season ticket loan portal, discounted PMI and dental, and more.
We Value Diversity and Inclusion:
AJ Bell Management Limited is an equal opportunities employer and does not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, or any other protected characteristics.
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