Field Service Technician
1 month ago
At Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers in the UK.
Key Responsibilities:- Carry out repairs, on-site commissioning, service, and calibration of customer's inline inspection equipment, adhering to our standard processes and procedures.
- Perform upgrades and refurbishments on customer sites, ensuring minimal disruption to their operations.
- Provide on-site customer training, where required, to ensure they are equipped to use our equipment effectively.
- Handle customer queries in a professional and courteous manner, resolving issues efficiently and effectively.
- Adhere to local client health and safety regulations, ensuring a safe working environment for all parties involved.
- Complete all necessary paperwork accurately and on time, in accordance with our company procedures.
- Participate in the on-call standby rota system, providing 24/7 support to our customers.
- Continuously improve your product knowledge, staying up-to-date with the latest developments and technologies.
- Provide technical support via phone and email, ensuring prompt and effective resolution of customer queries.
- Good technical electrical/electronics skills, with a minimum HNC or similar qualification in electromechanical/electrical engineering.
- Experience in a field service role, with a strong understanding of customer service principles, including commissioning, repairs, and servicing.
- PLC programming and knowledge of PC hardware are advantageous.
- Good PC literacy and a methodical approach to problem-solving.
- A full current UK driving license is essential.
- Excellent customer service skills and the ability to work effectively in a team environment.
- Flexibility to work overtime, including weekends, as required.
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise to our customers in the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise to our customers in the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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Field Service Technician
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise to our customers in the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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Field Service Technician
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise to our customers in the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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Field Service Technician
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers across the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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Field Service Technician
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Worcester, Worcestershire, United Kingdom Loma Systems Full timeJob Title: Field Service EngineerAt Loma Systems, we are seeking a highly skilled Field Service Engineer to join our National Response Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers across the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of...
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