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Relief Duty Manager

2 months ago

Cottingham, United Kingdom McCarthy and Stone Full time

McCarthy Stone is seeking a dedicated and experienced Relief Duty Manager to join our team at Springs Court, a prestigious retirement community in Cottingham.

Springs Court offers independent living for active older adults. Our beautiful development features 31 one-bedroom and 22 two-bedroom apartments, many with private balconies.

About the Role

As a Relief Duty Manager, you will play a vital role in ensuring the smooth operation of this thriving community. You will be responsible for managing security, overseeing the safety and well-being of our homeowners, and coordinating activities that foster a strong sense of community.

Your Responsibilities
  • Provide exceptional customer service and support to residents.
  • Manage the day-to-day operations of the development, ensuring a safe and secure environment.
  • Supervise and coordinate the work of care and support staff.
  • Organize and facilitate social events and activities for residents.
  • Respond to emergencies promptly and effectively.
About You

We are looking for a warm, friendly, and organized individual with experience in a care or support environment. You will possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

  • A passion for working with older adults and making a positive difference in their lives.
  • Experience in a similar role within a retirement community or care setting.
  • Strong organizational and time management skills.
  • Excellent problem-solving and decision-making abilities.
Benefits

McCarthy Stone offers a competitive salary and benefits package, including:

  • A generous hourly rate for both day and night shifts.
  • Additional pay for weekend work.
  • Life assurance and company pension.
  • Opportunities to stay in our guest suites across the UK.
  • Discounts on apartment purchases for employees and immediate family.
  • Management and leadership training and support with professional qualifications.
  • 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to in-house Mental Health First Aiders.