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Food and Beverage Service Associate

2 months ago

Leamington Spa, Warwickshire, United Kingdom Klarent Hospitality Full time
Job Opportunity at Klarent Hospitality

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Klarent Hospitality. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities:
  • Provide outstanding customer service and ensure a warm welcome to our guests
  • Work effectively as part of a team to deliver exceptional service in the bar, restaurant, breakfast, room service, and conference and events areas
  • Communicate effectively with the kitchen and guests to ensure a seamless experience
  • Deal with guest complaints and resolve issues in a friendly and efficient manner
  • Have a good knowledge of the hotel and its products
Requirements:
  • Passionate and willing to learn
  • Positive attitude and ability to make our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good organisational and time management skills
  • Resilient, creative, able to multitask and work under pressure
  • Good command of the English language to enable communication with the team
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends

Klarent Hospitality offers excellent opportunities for growth and development within our group brand portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Our hotel is set on 26 hectares of grounds, offering a resort-style experience with a 1500s annexe. The hotel features modern rooms with Wi-Fi, TVs, and tea and coffee making facilities, as well as refined suites and apartments with kitchens and dining areas.

Amenities include two chic restaurants, two bars, a gym, and a heated indoor pool. Massage services are also available.