Customer Success Specialist
1 week ago
We are seeking a highly motivated and results-driven Sales Account Manager to join our dynamic sales team at Universal Business Team. As a key member of our team, you will play a pivotal role in achieving sales targets and delivering exceptional customer service.
Key Responsibilities- Customer Engagement: Develop and maintain strong relationships with existing and prospective customers, responding to their needs and providing tailored solutions.
- Quotation Management: Create and follow up on accurate quotations, ensuring they are recorded on our enterprise resource planning (ERP) system.
- Sales Pipeline Management: Manage and update the sales pipeline on our customer relationship management (CRM) system, sourcing new opportunities and following up with prospective customers.
- Product Knowledge: Stay informed about our products and industry trends to provide excellent customer service and drive sales growth.
- Sales Targets: Meet and exceed sales targets, working closely with the sales team to achieve business objectives.
- Proven Success: Proven success in an account management role with experience in both business-to-business (B2B) and business-to-consumer (B2C) environments.
- Candidate Profile: Competent in managing sales pipelines using a CRM system, with a professional telephone manner and experience in inbound and outbound sales calls.
- Key Skills: Strong multitasking and time management abilities, with the ability to support the business development team as needed.
- Competitive Salary: £30,000 - £35,000 (negotiable)
- Profit Share Scheme: Profit share scheme (company performance related)
- Benefits: Free lunch 2 days per week, fun working environment, and great opportunities for career growth and development.
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