Customer Service Account Manager
1 month ago
We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. Our customers are premium brands in the beauty, fashion, and wellbeing sectors. Our mission is to help them succeed.
Job DescriptionWe're seeking a skilled Customer Service Account Executive to join our team. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences and building strong relationships with our clients.
Key Responsibilities:
- Provide outstanding customer service and support to our clients
- Build and maintain strong relationships with our clients
- Resolve customer queries and issues in a timely and professional manner
- Work closely with our operations team to ensure seamless order fulfilment
Requirements:
- Excellent communication and interpersonal skills
- Proven experience in customer service or a related field
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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