Customer Service Representative

4 weeks ago


Tees Valley, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Middlesbrough Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
  • Contribute to the smooth running of the store, including receiving deliveries and maintaining a clean and organized store environment.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.
  • Flexible working arrangements, including the ability to request flexible working from day one.
  • A range of benefits, including holiday pay, life cover, and an award-winning pension scheme.
  • Access to free wellbeing services and a range of resources to support your mind, body, and life.

Requirements

  • A passion for delivering great customer service and a commitment to providing a positive shopping experience.
  • The ability to build rapport with customers and make decisions that are right for them.
  • Excellent communication and teamwork skills, with the ability to work collaboratively with colleagues.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the store.


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