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IT Operations Expert

2 months ago

Ipswich, Suffolk, United Kingdom BT Group Full time

About the Role:

We are seeking a highly skilled DevOps Platform Engineer to join our specialist security team at BT Group. As a DevOps Platform Engineer, you will play a critical role in ensuring the smooth operation of our cloud infrastructure and systems.

Key Responsibilities:

  • Respond to issues raised by automated dashboards, users, or proactive monitoring routines.
  • Develop and maintain dashboards to monitor systems and identify potential issues.
  • Collate and report issues to wider audiences.
  • Update support documentation and provide training to 1st line teams.
  • Owning hardware installation at our data centres.
  • Perform regular operating system and application patching.

Requirements:

  • Experience in software and systems delivery methodologies, processes, and tools.
  • Knowledge of Linux-based operating systems.
  • Practical experience of diagnosing and fixing issues in a production system.
  • Knowledge of Cisco networking and/or network issue debugging.
  • Testing of custom software deliveries.
  • Deployment and configuration using automation tools.

What We Offer:

  • Discounted BT Broadband, TV & mobile packages and BT products.
  • On-target Bonus.
  • 10% pension contribution.
  • Professional development and paid for industry certifications/qualifications.
  • Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
  • Well-being support for you and your family.
  • 3 days paid volunteering a year.
  • Flexible and smart working (subject to business needs).

About BT Group:

BT Group is a leading telecommunications company that provides a range of services to individuals and businesses. We are committed to delivering high-quality services and creating a positive impact on our customers and the wider community.