IT Field Engineer

1 week ago

Bristol, Bristol, United Kingdom som3 Recruitment Full time
About the Role

We are seeking a highly skilled IT Field Engineer to join our team at som3 Recruitment. As an IT Field Engineer, you will be responsible for ensuring the smooth operation of our IT infrastructure across our Vehicle repair centres in the South West region.

Key Responsibilities
  • System Maintenance: Ensure that IT systems are operating optimally, meeting Service Level Agreements (SLAs), and driving colleague satisfaction.
  • Technical Support: Diagnose, repair, and install IT systems, providing expert support across various technologies.
  • Project Collaboration: Work with the broader team on larger IT installations and service projects.
  • First-Time Fixes: Achieve high levels of first-time resolutions through deep product knowledge and effective problem-solving.
  • Strategic Implementation: Align your daily tasks with the company's strategic objectives, ensuring IT solutions support our growth.
  • Customer Interaction: Provide top-tier organisational and communication skills in every customer-facing situation.
  • Task Execution: Complete tasks quickly and efficiently, following company procedures and maintaining a professional image.
  • Issue Resolution: Handle colleague queries with professionalism, collaborating with Support Administration and third parties as needed.
  • Adaptability: Flexibly manage tasks in a fast-paced environment, with occasional work outside normal hours.
  • Site Audits & Compliance: Conduct site audits and health and safety checks as required, including travel and overnight stays.
Requirements
  • A-Level in technology or equivalent experience.
  • Proven experience as a field engineer, preferably in a fast-paced industry.
  • Strong focus on delivering excellent customer service, with experience in industries like automotive, hospitality, retail, or logistics.
  • Familiarity with ITIL, PCs, printers, communication equipment, and networking.
  • Expertise in Microsoft products (Word, Excel, PowerPoint, Teams, SharePoint). MS365 and Microsoft Entra knowledge is a plus.
  • Full driving license and own vehicle - essential.
  • Experience with VoIP deployment is advantageous.
  • Ability to juggle multiple tasks efficiently, with excellent organisational and communication skills.
  • Strong team player, capable of building effective working relationships across various functions.
  • Phenomenal Communication and customer facing skills with patience and the ability to translate technical jargon to non-technical people.
  • Networking and Microsoft qualifications (e.g., MCP, CCIE) are desirable.
  • Familiarity with automotive repair systems (Autoflow, Audatex) is an advantage.
  • Experience in the automotive or similar fast-paced industries is highly valued.

  • Senior CFD Engineer

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerThe Engineer is a leading organization in the field of engineering and technology. We are committed to delivering innovative solutions and exceptional results to our clients.Job SummaryWe are seeking a highly skilled Senior CFD Engineer to join our team. The successful candidate will have a deep understanding of computational fluid dynamics...

  • Senior CFD Engineer

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerThe Engineer is a leading organization in the field of engineering and technology. We are committed to delivering innovative solutions and exceptional results to our clients.Job SummaryWe are seeking a highly skilled Senior CFD Engineer to join our team. The successful candidate will have a deep understanding of computational fluid dynamics...

  • System Design Engineer

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Summary:We are seeking a highly motivated and talented System Design Engineer to join our team at The Engineer. As a System Design Engineer, you will be responsible for designing and developing cutting-edge algorithms that operate across the entire weapon system to optimize the end-to-end mission performance of our products.Key Responsibilities:Design...

  • System Design Engineer

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Summary:We are seeking a highly motivated and talented System Design Engineer to join our team at The Engineer. As a System Design Engineer, you will be responsible for designing and developing cutting-edge algorithms that operate across the entire weapon system to optimize the end-to-end mission performance of our products.Key Responsibilities:Design...

  • Software Engineer Consultant

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerThe Engineer is a leading provider of software solutions for the next generation of weapons. Our software teams deliver high-integrity software running on our weapon systems, as well as mission planning solutions integrated into a complex battle space arena.Our Software TeamWe use numerous programming languages, software tools, and software...

  • Software Engineer Consultant

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerThe Engineer is a leading provider of software solutions for the next generation of weapons. Our software teams deliver high-integrity software running on our weapon systems, as well as mission planning solutions integrated into a complex battle space arena.Our Software TeamWe use numerous programming languages, software tools, and software...

  • Field Service Engineer

    6 days ago

    Bristol, Bristol, United Kingdom OJC IT LTD Full time

    Job DescriptionWe are seeking a skilled Field Service Engineer to join our team at OJC IT LTD in Bristol. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the retail sector.Key Responsibilities:Perform routine maintenance and repairs on computer hardware and equipmentInstall and...

  • Field Service Engineer

    6 days ago

    Bristol, Bristol, United Kingdom OJC IT LTD Full time

    Job DescriptionWe are seeking a skilled Field Service Engineer to join our team at OJC IT LTD in Bristol. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the retail sector.Key Responsibilities:Perform routine maintenance and repairs on computer hardware and equipmentInstall and...

  • Field Service Engineer

    3 days ago

    Bristol, Bristol, United Kingdom OJC IT LTD Full time

    Job DescriptionWe are seeking a skilled Field Service Engineer to join our team at OJC IT LTD in Bristol. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the retail sector.Key Responsibilities:Perform routine maintenance and repairs on computer hardware and equipmentInstall and...

  • Field Service Engineer

    3 days ago

    Bristol, Bristol, United Kingdom OJC IT LTD Full time

    Job DescriptionWe are seeking a skilled Field Service Engineer to join our team at OJC IT LTD in Bristol. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the retail sector.Key Responsibilities:Perform routine maintenance and repairs on computer hardware and equipmentInstall and...

  • Energy Efficiency Specialist

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Energy Efficiency SpecialistWe are seeking a highly skilled Energy Efficiency Specialist to join our team at The Engineer. As an Energy Efficiency Specialist, you will play a key role in the development of our Laser Directed Energy Weapon (LDEW) system.Key Responsibilities:Develop and implement tools, simulations, and algorithms to optimize energy...

  • Energy Efficiency Specialist

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Energy Efficiency SpecialistWe are seeking a highly skilled Energy Efficiency Specialist to join our team at The Engineer. As an Energy Efficiency Specialist, you will play a key role in the development of our Laser Directed Energy Weapon (LDEW) system.Key Responsibilities:Develop and implement tools, simulations, and algorithms to optimize energy...

  • Analysis Specialist

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Supportability EngineerLocation: Remote or Flexible Work ArrangementCompensation: Competitive Salary + BenefitsRole Type: Full Time / PermanentRole ID: ConfidentialThe Engineer is seeking a highly skilled Supportability Engineer to join our team. As a Supportability Engineer, you will play a critical role in ensuring the reliability and...

  • Analysis Specialist

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Supportability EngineerLocation: Remote or Flexible Work ArrangementCompensation: Competitive Salary + BenefitsRole Type: Full Time / PermanentRole ID: ConfidentialThe Engineer is seeking a highly skilled Supportability Engineer to join our team. As a Supportability Engineer, you will play a critical role in ensuring the reliability and...

  • IT Field Engineer

    1 month ago

    Bristol, Bristol, United Kingdom C P S Group Full time

    IT Field Engineer (South West England) Role: IT Field Engineer Specialisms: On-Site IT Support, Network Switches (Cisco/Meraki), Internet Connectivity (ADSL, FTTC/P), Cabling (Cat5/6), Fibre, Infrastructure Support Location: South West England (ideally Swindon/Bath/Taunton Area) Type: Contract Duration: 3+ Months (likely long-term extensions) Pay Rate: £200...

  • Product Assurance Leader

    8 hours ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Head of Product Assurance Weapon Systems UK - MaritimeJob Summary:We are seeking a highly experienced and skilled Quality Assurance professional to lead our Product Assurance team in the UK. As the Head of Product Assurance, you will be responsible for ensuring the quality of our products and services, and for developing and implementing quality...

  • Product Assurance Leader

    10 hours ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Head of Product Assurance Weapon Systems UK - MaritimeJob Summary:We are seeking a highly experienced and skilled Quality Assurance professional to lead our Product Assurance team in the UK. As the Head of Product Assurance, you will be responsible for ensuring the quality of our products and services, and for developing and implementing quality...

  • Product Assurance Leader

    8 hours ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    {"title": "Product Assurance Leader", "content": "Job SummaryWe are seeking a highly skilled Product Assurance Leader to join our team at The Engineer. As a key member of our quality assurance group, you will be responsible for leading the quality assurance activities and performance of the UK Weapon System team.Key ResponsibilitiesProvide leadership for the...

  • Product Assurance Leader

    10 hours ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    {"title": "Product Assurance Leader", "content": "Job SummaryWe are seeking a highly skilled Product Assurance Leader to join our team at The Engineer. As a key member of our quality assurance group, you will be responsible for leading the quality assurance activities and performance of the UK Weapon System team.Key ResponsibilitiesProvide leadership for the...

  • Delivery Manager

    5 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerWe are a leading engineering company that values innovation, collaboration, and diversity. Our team is passionate about delivering cutting-edge solutions that make a real impact.Job Title: Delivery LeadJob Summary:We are seeking an experienced Delivery Lead to join our team. As a key member of our programme, you will be responsible for...