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Support Assistant

2 months ago

Tilbury, Thurrock, United Kingdom Focus Resourcing Full time

Job Summary:

We are seeking a highly skilled and experienced Support Assistant to join our team at Focus Resourcing. As a Support Assistant, you will play a vital role in providing exceptional customer service and support to our clients and visitors.

Key Responsibilities:

  • Provide a welcoming environment to visitors from around the world, ensuring their needs are met and they feel valued.
  • Maintain a clean and tidy centre, adhering to high standards of hygiene and organization.
  • Assist visitors with various tasks, including phone top-ups, data SIMs, and internet connectivity.
  • Offer beverages, snacks, and merchandise, including serving alcohol, and ensure a smooth and efficient service.
  • Operate the onsite mini bus, collecting visitors and ensuring their safe transportation.
  • Exchange currency for visitors, providing a convenient and reliable service.

Requirements:

  • High level of customer service and communication skills, with the ability to build strong relationships with clients and visitors.
  • Previous experience in retail or hospitality, with a proven track record of delivering exceptional customer service.

Benefits:

  • Competitive hourly rate of £11.44.
  • Parking available on site.