Sales and Customer Relations Specialist
3 weeks ago
Exciting Opportunity for a Sales and Customer Service Specialist
We are pleased to present a rewarding opportunity for a driven Sales and Customer Service Specialist to join our client, a reputable supplier within the construction sector. This multifaceted role not only offers the potential for commission earnings but also involves managing key accounts while seeking new business prospects.
Role Overview:
The successful candidate will oversee the entire order process, from initiation to completion, ensuring effective communication with suppliers and providing updates to customers. This position requires collaboration within a small office team and may involve supporting warehouse operations as needed. There is potential for this role to evolve into a Field Sales Representative position in the future.
Compensation:
Salary: £28,000 - £30,000 plus commission, pension plan, and bonus eligibility after one year of service.
Working Hours:
Monday to Thursday: 8:30 AM - 5:30 PM; Friday: 8:30 AM - 5:00 PM. This is an office-based position.
Key Responsibilities:
- Establish and nurture profitable relationships with existing accounts and key clients.
- Foster strong working relationships with both new and existing customers.
- Proactively reach out to potential clients while maintaining exceptional customer service standards.
- Identify and pursue new sales opportunities, aiming to surpass regional sales targets.
- Enhance the company's visibility within the industry to promote all product offerings.
- Gain in-depth knowledge of the company's products and services to address individual customer needs effectively.
- Facilitate seamless communication across departments and other locations.
- Collaborate with all internal departments, managing processes from point of sale to final delivery.
- Build strong relationships with the supplier network.
- Achieve targeted growth and profit margins.
- Perform additional duties as assigned, based on experience and training.
Essential Skills:
- Outstanding negotiation and customer service abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications.
- Familiarity with Sage 50 Accounts is a plus but not mandatory.
- Strong attention to detail.
- Exceptional analytical and problem-solving capabilities.
- Team-oriented mindset.
- Willingness to learn and adapt to new skills and situations.
- A valid driver's license is required, as some deliveries may be part of the role (company vehicle provided).
Please note that only candidates assessed as suitable based on their experience and skills will be contacted. We are committed to equal opportunity employment and encourage applicants from diverse backgrounds to apply.
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