IT Support Specialist
4 days ago
VIQU IT Recruitment is seeking a skilled Service Desk Analyst to join their team in Amersham. As a Service Desk Analyst, you will be responsible for delivering high-quality support services to the company's warehouse, office, and stores.
Key Responsibilities:- Provide assistance to 250 computer system users.
- Incident trend analysis to resolve continuous problems and drive IT improvements.
- Understand user needs and suggest suitable software and hardware.
- ~2+ years of Service Desk experience.
- ~ Experience with O365 and Windows servers.
- ~ Experience with Intune, Azure Active Directory, SharePoint.
- ~ Basic understanding of networking (TCP/IP).
- ~ ITIL experience (desired).
- ~ Must hold a valid UK driving license.
To discuss this opportunity in more detail, please contact VIQU IT Recruitment for a no-obligation chat.
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