IT Support Specialist

4 days ago


Amersham, Buckinghamshire, United Kingdom VIQU IT Recruitment Full time £27,000 - £31,000
Service Desk Analyst

VIQU IT Recruitment is seeking a skilled Service Desk Analyst to join their team in Amersham. As a Service Desk Analyst, you will be responsible for delivering high-quality support services to the company's warehouse, office, and stores.

Key Responsibilities:
  • Provide assistance to 250 computer system users.
  • Incident trend analysis to resolve continuous problems and drive IT improvements.
  • Understand user needs and suggest suitable software and hardware.
Requirements:
  • ~2+ years of Service Desk experience.
  • ~ Experience with O365 and Windows servers.
  • ~ Experience with Intune, Azure Active Directory, SharePoint.
  • ~ Basic understanding of networking (TCP/IP).
  • ~ ITIL experience (desired).
  • ~ Must hold a valid UK driving license.

To discuss this opportunity in more detail, please contact VIQU IT Recruitment for a no-obligation chat.



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