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HR Business Partner

2 months ago

Birmingham, Birmingham, United Kingdom Mitie Full time
About the Role

**Employee Relations Specialist**

We are seeking a highly skilled and experienced Employee Relations Specialist to join our team at Mitie. As an ER Specialist, you will play a critical role in supporting our managers to create a positive and inclusive work environment.

Key Responsibilities
  • Manage a caseload of complex Employee Relations issues, utilizing your knowledge of ER and employment law to provide expert advice and guidance.
  • Utilize technology, including our case management system, to deliver a high-quality service to our customers across the UK and Europe.
  • Collaborate with our legal team to manage Early Conciliation and ET claims, and with our Occupational Health providers to ensure a comprehensive approach to Employee Relations.
  • Conduct policy and process reviews, making recommendations for improvement and driving the implementation of enhanced services, policies, and procedures.
  • Build relationships with the wider HR team and escalate significant concerns in their business areas.
  • Collaborate with senior stakeholders, including HR Managers, HR Business Partners, and ER Managers, to refer high-risk ER cases.
Requirements
  • Employee Relations knowledge and experience, or operational management experience.
  • CIPD qualified or looking for the opportunity to be supported with your studies.
  • HR shared service centre experience is preferable.
  • Proficient IT skills, including MS Word, MS Excel, and MS PowerPoint.
  • Experience using an HR case management system.
  • An understanding of HR systems would be an advantage.
  • Up-to-date working knowledge of current employment law.
  • HR advisory experience, with a good working knowledge of theory and best practice.
  • Experience of working in a unionized environment is preferable.
  • Strong understanding of and respect for confidentiality.
Competencies
  • Curious thinker - has an inquisitive mind, researches, and asks questions.
  • Strong customer service focus, with excellent written and oral communication skills.
  • Strong case management skills, where there are competing priorities.
  • Well-organized, with the ability to work to tight deadlines and excellent attention to detail.
  • Ability to work well in a team and to work on own initiative.
  • Coaching & influencing - uses different approaches and influencing techniques supported by logic, facts, and key benefits.