Mobile Merchandising Specialist

1 month ago


Slough, Slough, United Kingdom Selecta Full time

About Selecta

Selecta is a leading provider of unattended self-serve coffee and convenience food solutions in Europe, serving 12 million people daily across 16 countries. Our national service in the UK is trusted by 3,500 businesses, delivering tasty beverages and snacks to various locations.

Job Summary

We are seeking a Joy Ambassador to join our team, ensuring a high level of customer service and maintaining full and hygienically clean machines. This mobile role involves visiting multiple client sites daily, restocking and cleaning vending machines, and being a friendly point of contact for clients.

Key Responsibilities

  • Ensure all vending machines are filled and cleaned to required levels.
  • Complete stock and cash controls across the machine base and company vans.
  • Fix occasional machine faults and report them to the Service Desk.
  • Report accidents, unfit foods, and customer complaints to the Area Manager or Service Desk.
  • Provide training to new starters and team members.
  • Maintain high customer care standards and conduct interactions in a courteous manner.
  • Complete regular audits and quality checks on Retail Merchandisers' machines.
  • Report machines below Automatic Vending Association hygiene standards.

Requirements

We are looking for a Joy Ambassador who can:

Provide training to new starters.Complete audits and quality checks.Follow all Health & Safety regulations.Be flexible and responsive to changes.Provide high-level customer care and be presentable.

Benefits

As a Joy Ambassador, you will enjoy:

25 days holiday pa + bank holidays.Life assurance of 2x yearly salary.Most shifts are 5 days per week, Mon-Fri.Competitive pay rates.Training provided, including certifications in Food Hygiene, Health and Safety, and Fresh food handling.Security of 5-weeks paid sick leave.Development opportunities and clearly mapped career paths.Comfortable Vans provided, plus no commuting costs.Company phone provided.
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