Customer Implementation Project Manager

2 months ago

London, Greater London, United Kingdom APL Logistics Full time

At APL Logistics, we're a company that focuses on connecting supply chains across various sectors, globally. We're a business that thrives on collaboration, innovation, and customer satisfaction.

Our team is dedicated to delivering exceptional results, and we're looking for a talented individual to join our Project Management & Customer Implementation Team as a Customer Implementation Project Manager.

Main Responsibilities:

  • Translate customer needs into APL Logistics terminology and lead the customer implementation from on-boarding to re-implementation when needed.
  • Lead project management topics into our operational, regional team.
  • Verify with the Systems, Processes, Training, and Agents Pillars on potential lean implementation opportunities.
  • Gather information from operational systems, such as Customer Profiles, Quotations, etc.
  • Align and communicate with National Continuous Improvement Managers.
  • Transfer project goals into the operational regional team with sufficient project management, including meetings, documentation, and time management.

Requirements:

  • Bachelor's degree or master's degree in project management, business administration.
  • Proven experience in logistics operations.
  • Process-driven/results-oriented, with excellent communication and organizational skills.
  • Systems affinity, knowledge, and experience.
  • Conflict and stress management.
  • Excellent presentation and communication skills, both written and verbal.
  • Strong time management, organizational, and planning skills.
  • Fluency in English is a must-have, and German would be a plus.

What We Offer:

  • 13th salary.
  • Participation in our global Cash Bonus Plan.
  • Employer-funded public transport ticket (HVV ProfiTicket) or transportation allowance.
  • Company pensions scheme (bAV).
  • Flexible working times & a hybrid work model.
  • Regular trainings and excellent development opportunities within APL Logistics globally.
  • Working in an open team with a supportive working atmosphere.

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