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HR Documentation Specialist
2 months ago
We are seeking a highly motivated and detail-oriented HR Graduate Documentation Advisor to join our team at The Portfolio Group. As an HR Graduate Documentation Advisor, you will play a crucial role in providing support to our clients by creating and amending employment documentation, ensuring compliance with current legislation in Employment Law and HR.
Key Responsibilities:- Respond to client requests in a timely and efficient manner, adhering to our company's Service Level Agreement (SLA).
- Create new employment documentation or critique clients' existing documentation to meet their needs, in accordance with our policies and procedures.
- Provide HR support to clients, ensuring that their documentation is accurate and up-to-date.
- Liaise with clients via phone and email, addressing their queries and concerns in a professional and courteous manner.
- Ensure deadlines and targets are met, maintaining a high level of productivity and efficiency.
- Attend team meetings as required, contributing to the development of our team's knowledge and expertise.
- Record work using our systems, ensuring that all documentation is accurately tracked and updated.
- Experience working in employment law and/or human resources.
- Ideal candidate will have a degree-level qualification and CIPD certification.
- Thorough knowledge of employment practices and current legislation.
- Professional approach, with a confident and courteous manner when interacting with clients.
- Ability to work under pressure, meeting deadlines and targets in a fast-paced environment.
- Organizational and time management skills, with excellent attention to detail.
- Willingness to travel, as required.
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment, with a team of experienced professionals.
- Regular training and development opportunities, delivered by HR experts in their field.
- A bonus scheme, based on individual and team performance.
- A fun and lively work environment, with a focus on work-life balance.