Electrical Shift Supervisor

6 days ago

Harrow on the Hill, Greater London, United Kingdom Integral UK Ltd Full time
Job Description

**Job Summary**

We are seeking an experienced Electrical Shift Supervisor to join our team at Integral UK Ltd. The successful candidate will be responsible for the effective inspection, operation, and maintenance of critical facilities infrastructure, with a primary focus on risk management and quality of service delivery.

Key Responsibilities

  • Supervise and coordinate the site-based engineering team, including internal and MEP responsibilities.
  • Operate all systems within the facility in a competent, effective, and efficient manner, including MV switching operations.
  • Control all activities related to the technical and efficient operation of installed building systems, including MEP assets and compliance with statutory regulations.
  • Prepare and support specialist vendor planned, reactive, and corrective works, ensuring relevant change management approval is submitted for all critical works.
  • Ensure that specialist vendor worksheets are signed off where necessary, and quality of work has been inspected and recommendations are communicated by the engineering team.
  • Provide backup as engineering relief cover in the event of an emergency, which may require temporary shift working.
  • Ensure the team and specialist vendors comply with contractual service level agreements (SLAs).
  • Key operator of the Corrigo CMMS system, ensuring that MEP PPM, reactive, and corrective work orders/tasks are accurately completed within SLAs.
  • Monitor progress throughout the shift to ensure compliance with expected outputs from the team.
  • Attend weekly operations meetings, client meetings as requested, in conjunction with Integral account management.
  • Assist the Assistant Chief Engineer/Chief Engineer in completing the monthly and quarterly engineering report as detailed in the BlackRock/JLL SSOW contract.
  • Contribute and highlight engineering risk and report on critical systems availability daily.
  • Complete the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and Integral management.
  • Control critical spares, including maintaining site stock registers, auditing of stock levels, and procuring spares from suppliers if required.
  • Compile critical incident and near-miss reporting and after-action reviews.
  • Ensure all MEP planned maintenance is undertaken in line with requirements of OEM/SFG20 as a minimum.
  • Ensure all critical equipment operational issues are escalated immediately, in line with local site process.
  • Review service reports of all specialist vendors, chasing any recommendations/follow-up actions with specialist vendors.
  • Produce site-specific SOP/MOP/EOP.
  • Assist the Assistant Chief Engineer in the delivery of critical infrastructure scenario training, taking a lead role in the development of engineers within the team.
  • Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant HSE policy and procedures.
  • Escalate specialist vendor performance issues, detailing accurately the areas of performance concerns.
  • Ensure technical/legislative updates are effectively communicated with all team members.
  • Maintain minimum levels of resourcing onsite, support the arrangement of suitable cover/replacement.
  • Active participation in the site ONWH escalation and support of the 24/7 operation.
  • Take ownership of areas (including all plant rooms) under Integral control, ensuring they are brought up to and maintained to the required show site standards.
  • Liaise with the supply chain, when ordering M&E components for remedial works.
  • Proactively attend nominated training courses as identified by Integral management in line with the account training matrix.
  • Drive a positive culture within the team, regarding personal development and training.
  • Undertake site-specific technical assessments and skills gap analysis at intervals defined by Integral/JLL/BlackRock.
  • Coach new employees as part of the process for on-boarding new starters.
  • Participate in engineering quality assurance process, to validate the standards of completed works.
  • Complete all responsibilities in line with the site-based MEP responsibilities matrix.
  • AladinWorks alarm response and escalations for all critical alarms while on shift duty.

Personal Specification

  • Minimum of 5 years relevant experience in critical environments such as banking HQ and data centres.
  • HV authorised person (experienced with HV systems).
  • Electrical/Mechanical Engineering HNC or HND (successfully completed apprenticeship in either).
  • C&G Pts. 1 & 2, equivalent or exceeds.
  • 17th Edition IEE: Wiring and Installation (ability to attain 18th Edition through additional training).
  • C&G 2391 test and inspection; BS 7671:2001 for inspection, testing, and certification.
  • Strong communication skills and the ability to deal with all levels of staff.
  • Ability to lead, motivate, and direct a small team of engineers.
  • Proactive in achieving the highest standard of operation.
  • Good IT and report writing skills.
  • Ability to work under pressure while remaining calm, clear thinking, and able to deliver the required services to the client within given time constraints.
  • Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
  • Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV Authorised Person Training.
  • Physical fitness.
  • A high level of initiative, with drive to continuously improve the operation.
  • A smart presentable corporate appearance.
  • Advanced communication skills with a full understanding of customer needs and expectations.
  • Ability to comprehend and act upon both verbal and written instructions.
  • Enthusiasm and demonstration of pro-activity, diligence, and alertness, with the willingness to participate in appropriate internal training programmes.
  • Integrity, honesty, and punctuality is also expected.

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