Associate, Client Processing Representative II

4 weeks ago


Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time
About the Role

We are seeking a highly skilled and experienced Associate, Client Processing Representative II to join our Investment Operations team in Manchester, United Kingdom. This is a hybrid role, with a mix of office and remote work.

Key Responsibilities
  • Provide senior-level support to the client processing support team, including work direction and technical assistance on complex matters.
  • Serve as the primary point of contact for clients, communicating needs and issues internally and externally.
  • Participate in processing updates to client accounts and company records, ensuring timely and accurate management.
  • Support business and technology managers, handling complex client inquiries and requests.
  • Identify, investigate, and resolve escalated and complex problems in client accounts or company records, working closely with technology and systems teams.
  • May be responsible for allocating and checking work of other team members, as well as supervisory review and approval actions.
  • Support team growth and professional development.
Requirements
  • High school/secondary school or equivalent combination of education and experience required; Bachelor's degree preferred.
  • Process-oriented, keen individuals with experience in reconciliations, trade processing, settlements, and cash processing are ideal.
  • Sufficient work experience and derivative knowledge are necessary.
About Us

The Bank of New York Mellon Corporation is a leading global financial services company, with a strong culture of excellence and a commitment to innovation. We offer highly competitive compensation, benefits, and wellbeing programs, as well as access to flexible global resources and tools for your life's journey.

We are an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion. We welcome applications from underrepresented groups, females, individuals with disabilities, and protected veterans.



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