Team Member
2 months ago
**About Us**
The Red Lion is a warm and welcoming village pub with rooms nestled in the Northamptonshire countryside, just a few miles from Northampton. Serving a sumptuous seasonal menu alongside craft beers, ales and wines to be enjoyed in either our intimate lounge area, large dining room or manicured gardens.
**Our Offer**
- Competitive hourly rate + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- 30% dining discount of all managed houses
- Employee Assistance programme
- Benefits portal
- Refer a friend bonus
- Career development programme
- Great working environment and great prospects
**Your Role**
We are seeking a talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
**Key Responsibilities**
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
**Requirements**
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
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