Customer Service Representative
4 weeks ago
We're seeking a skilled and organized individual to join our Assisted Asset Transfers team as a Client Onboarding Administrator. As a key member of our team, you will be responsible for overseeing the asset transfer process from start to finish, including client onboarding and handling queries from adviser firms and customers.
Key Responsibilities:- Oversee the asset transfer process, ensuring seamless execution and timely completion.
- Manage client onboarding, including data collection, verification, and documentation.
- Handle queries and concerns from adviser firms and customers, providing prompt and effective solutions.
- Collaborate with team members to ensure efficient workflow and meet service standards.
- Take initiative to provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
- Competitive salary (up to £27,000 DOE)
- Annual reviews and performance-linked bonus
- 10% non-contributory employer pension
- Income protection and life assurance
- Hybrid working model (3 days at home, 2 days in the office post-12 weeks of training)
- 35-hour workweek (Mon-Fri 8:30 am - 5:30 pm)
- 25 days holiday + bank holidays
- Additional holidays with length of service
- Holiday trading options
- Private medical insurance
- Stocked office pantry
- Discounted gym memberships
- Cycle-to-work scheme
- Employee assistance program with confidential counselling
- Support from trained mental health first aiders and menopause ambassadors
We're committed to creating an inclusive and diverse work environment where everyone feels valued and empowered to succeed. If you're a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full timeCustomer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.Key responsibilities include:Providing information and assistance to customersResolving customer...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for providing exceptional...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. With a strong focus on customer service, we deliver exceptional support to customers on behalf of well-known brands.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. With a strong focus on customer service, we deliver exceptional support to customers on behalf of well-known brands.Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arrow Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be the first point of contact for business customers, handling inquiries through various channels including telephone, email, and social...
-
Customer Service Representative
1 month ago
Edinburgh, Edinburgh, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and handling phone calls and emails internally and externally.Key Responsibilities:Manage customer orders...
-
Customer Service Representative
1 month ago
Edinburgh, Edinburgh, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and handling phone calls and emails internally and externally.Key Responsibilities:Manage customer orders...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full timeCustomer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...
-
Customer Service Representative
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full timeCustomer Service RepresentativeMeraki Talent Ltd is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.We are seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class customer service via phone, email,...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full timeCustomer Service RoleWe are seeking a Customer Service Representative to join our team at Dumfries and Galloway Council. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent customer service and support.Your key responsibilities will include:Providing information and assistance to...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.About the RoleThis is a full-time position that will report to the Guest Services Manager. As a Customer Service Representative, you will be responsible for delivering...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Asda Full timeAbout the RoleAs a Customer Service Representative at Asda, you will be working in a fast-paced environment where you will be responsible for providing excellent customer service to our online customers. You will be working as part of a team to ensure that our customers receive a great online shopping experience.Key Responsibilities- Providing customer...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Adecco UK Limited Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to resolve their queries and concerns.Responsibilities:* Provide first-class service to...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Dumfries and Galloway Council Full timeOpportunity to Make a DifferenceDumfries and Galloway Council is seeking a Customer Service Representative to join our team in the Wigtownshire area.This role involves providing exceptional customer service to the local community, working in various locations including Stranraer, Newton Stewart, Wigtown, Whithorn, and Port William.As a Customer Service...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom BT Group Full timeCustomer Service RepresentativeAbout the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service and...
-
Customer Service Representative
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Blue Arroww Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Blue Arrow. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional mannerProvide...
-
Customer Service Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom World Duty Free - WDF Full timeAbout the Role:We are seeking a highly motivated Customer Service Representative to join our team at World Duty Free - WDF. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience, providing world-class service skills, and building rapport with customers.Key Responsibilities:Deliver an individualized...
-
Customer Service Representative
1 month ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full time £25,000About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to queries, concerns, and complaints in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...