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Zoho Implementation Specialist

2 months ago

Leeds, Leeds, United Kingdom IST RESOURCING LTD Full time
About the Role

IST Resourcing Ltd is seeking a highly skilled Zoho Implementation Specialist & Product Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the efficient implementation and optimization of our Zoho system to enhance our franchise operations.

This is a 24-month contract opportunity that offers a very competitive package, including a salary and benefits. If you are a motivated and experienced professional with a strong understanding of Zoho and its applications, we encourage you to apply.

Key Responsibilities
  • Implement our current Zoho system, addressing existing issues, designing and processing applications, and managing product development.
  • Lead the implementation of the current Zoho system across all franchise locations.
  • Identify and resolve existing problems within the system to ensure optimal performance.
  • Customize and configure the system to meet the specific needs of our franchise care business.
  • Design and develop Zoho-related applications and processes to improve business operations.
  • Work closely with stakeholders to understand requirements and translate them into technical solutions.
  • Ensure that Zoho system processes are streamlined, efficient, and user-friendly.
  • Oversee the development and enhancement of Zoho-related products and tools.
  • Manage product lifecycle from concept to launch, ensuring alignment with business goals.
  • Collaborate with cross-functional teams to ensure timely delivery of product features and improvements.
  • Provide training and support to franchisees and employees on Zoho.
Requirements
  • Experience working in a recruiting function and leading a team, managing numerous vacancies simultaneously.
  • Experience using a HR system, preferably Zoho-recruit.
  • Strong understanding of the recruitment marketplace, including advertising media such as Indeed and Total Jobs, recruitment consultancies, and direct recruitment.
  • Experience using TotalJobs and Indeed preferred.
  • Confident and professional communicator with stakeholders at all levels.
  • Intermediate Excel experience.
  • Excellent written and verbal communication skills.
  • Ability to deal with sensitive issues professionally and confidentially.
  • Manages time effectively to simultaneously undertake several tasks.