Housing Support Officer

2 weeks ago


Watford, Hertfordshire, United Kingdom Venn Group Full time

Job Title: Supported Housing Officer - Watford

Job Summary: We are seeking a skilled and compassionate Supported Housing Officer to join our team in Watford. As a key member of our housing support team, you will be responsible for providing emotional and life skills-based support to service users in a homeless hostel.

Main Responsibilities:

  • Manage a caseload of service users aged 18-59 within a homeless hostel
  • Deliver emotional and life skills-based support, assisting service users with day-to-day tasks
  • Complete support plans and risk assessments with service users
  • Enforce tenancy conditions in line with procedures, including low-level anti-social behavior and rent arrears
  • Offer specialist knowledge and insight into rent arrears, helping tenants with budgeting
  • Carry out regular estate inspections
  • Offer advice and assistance to tenants regarding their benefit entitlements
  • Provide support and advice to tenants in relation to issues concerning their tenancies
  • Manage void properties to ensure the quickest re-let times, including carrying out viewings and sign-ups

Requirements:

  • Experience of providing tenancy support to vulnerable people, particularly homeless client groups
  • An enhanced DBS check from within the last 3 years or willingness to obtain
  • Excellent communication skills and basic IT skills are essential

About Us: Our client is a well-established charitable organization dedicated to providing housing support services to vulnerable individuals. We are committed to creating a positive and supportive work environment that values diversity and inclusion.



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