Support Services

4 weeks ago

London, Greater London, United Kingdom PROSPECTUS Full time
Supporter Services & Fulfilment Executive

Prospectus is excited to be supporting a UK children's charity in their search for a new Supporter Services & Fulfilment Executive.

The charity runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.

As the Supporter Services & Fulfilment Executive, you will play a key role in ensuring fundraising administration processes are effective and efficient. This will involve working across the fundraising directorate to implement changes that benefit supporters and fundraising teams. You will also manage third-party service providers who support various fundraising activities throughout the year.

To be successful in this role, you will have proven experience in supporter care processes to ensure excellent engagement and loyalty. You will need a detailed approach and good account management capabilities. As a key contact to supporters, you will have excellent communication skills and be able to use data effectively.

The role is flexible, but the team often meets in the London offices monthly. The salary for this role is £28,951 - £37,224.

If you are interested in applying for this Supporter Services & Fulfilment Executive position, please submit your CV in the first instance. We will then send you the full job description and arrange a call and/or meeting to brief you on the role.

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