Meetings and Events Coordinator

4 weeks ago

Central London, United Kingdom Leonardo Royal Hotel London St. Paul's Full time
Meetings and Events Planning Executive

A fantastic new opportunity has opened for a Meetings & Events Planning Executive to join our team at Leonardo Hotels.

We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Key Responsibilities:
  • Coordinate all contracted meetings and events, ensuring all final details are collected from bookers.
  • Arrange and conduct final details meetings/calls with organizers prior to events, ensuring they are fulfilled professionally, efficiently and effectively.
  • Update Sales & Catering/Opera with accurate and relevant information, ensuring revenue is loaded in line with event contracts.
  • Produce function sheets for all events, ensuring all necessary details are noted.
  • Ensure all rooming list details and requirements are gathered and handed across to Groups Coordinators.
  • Arrange initial pre-event brief meetings for all clients on day one of their event, ensuring hotel operations teams are in attendance.
  • Arrange post-event debriefs for all clients on the last day of their event, ensuring debriefs contain discussion regarding future requirements/rebook and completion of venue verdict feedback forms.
  • Complete daily meeting and event revenue postings.
  • Increase conversion of event rebooks by developing client relationships.
  • Work with M&E Business Development Managers/Hotel M&E Planning Managers to ensure revenue targets are achieved by promoting rebook of events and upselling of products/services.
  • Identify new sales leads, chase and secure the lead with the guidance of Sales Managers.
  • Be familiar with sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up.
  • Carry out the company's customer relations policy and communicate hotel services to guests.
  • Maintain high standards of self-presentation at all times.
  • Work in accordance with Standard Operating Procedures for the department.
Why Join Us?

We offer a range of benefits, including special rates on Leonardo Hotel rooms across the UK & Europe, a company-wide recognition scheme, free hot lunches in the employee canteen, and ongoing job-related training programmes with clear paths for progression.

We're part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years.

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