Program Support Specialist

1 week ago


Southampton, Southampton, United Kingdom Commonwealth of Virginia Full time

Job Summary

The Commonwealth of Virginia is seeking a highly skilled and detail-oriented individual to fill the role of Program Support Technician. As a key member of the Medical/Nursing department, this position will provide administrative and programmatic support to ensure the smooth operation of the unit and agency mission.

Key Responsibilities

  • Update and maintain records, files, and automated databases to ensure accuracy and compliance with regulations.
  • Maintain institutional mental health records in accordance with IOPs and medical protocols.
  • Assist with scheduling mental health/therapy sessions, programs, and groups for offenders.
  • Prepare copies of relevant documentation, maintain files, and respond to telephone calls in a professional and courteous manner.

Requirements

  • Demonstrated ability to research and analyze data to reach logical conclusions and prepare routine reports.
  • Experience providing customer service and administrative support, including word processing, filing, and other related duties in a professional office setting.
  • Demonstrated ability to read and interpret legal documents and release/discharge documents.

Preferred Qualifications

  • Administrative experience in a healthcare, criminal justice, court, or law office setting.
  • Previous clerical experience in a medical environment.
  • Working knowledge of medical terminology and experience with medical records.
  • Demonstrated ability to set up and maintain automated and manual filing systems.

Equal Employment Opportunity

The Commonwealth of Virginia is an equal employment opportunity employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request.



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