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Front of House Team Leader

2 months ago


London, Greater London, United Kingdom Stonegate - Pub & Dining Full time

Front of House Team Leader Opportunity

We are seeking an experienced and passionate Front of House Team Leader to join our team at the Royal Oak in Twickenham. As a Front of House Team Leader, you will be responsible for creating a welcoming atmosphere for our guests, ensuring high standards of service, and supporting the management team in delivering exceptional customer experiences.

Key Responsibilities:

  • Support and coach your team to deliver exceptional customer service
  • Work closely with the management team to create and deliver a vision for the front of house area
  • Ensure compliance with company standards and policies in the absence of management
  • Create a warm and inviting atmosphere for our guests

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance and employee assistance

About Us:

At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the UK. Our leading brands include names like Slug & Lettuce, Be At One, and Popworld. We offer a range of benefits and opportunities for career growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please contact the Royal Oak directly to discuss this opportunity further.