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Assistant Manager

2 months ago

Cardiff, Cardiff, United Kingdom Zizzi Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Zizzi. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day running of the restaurant, including managing staff, inventory, and customer service.
  • Team Development: Coach and develop your team to ensure they have the skills and knowledge to deliver excellent customer service and achieve sales targets.
  • Customer Service: Ensure that every customer has an exceptional experience, responding to feedback and concerns in a timely and professional manner.
  • Sales Growth: Work with the General Manager to develop and implement sales strategies to drive growth and increase revenue.
  • Financial Management: Monitor and control costs, ensuring that the restaurant operates within budget and achieves financial targets.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a generous tronc system and wagestream.
  • Career Development: Opportunities for career advancement and professional development, including training and mentorship.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.
  • Employee Benefits: Access to a range of employee benefits, including discounts on food and drink, cinema tickets, and travel websites.
Requirements
  • Experience: Proven experience in a restaurant management role, with a strong track record of delivering exceptional customer service and driving sales growth.
  • Leadership Skills: Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.