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Retail Operations Manager
2 months ago
Job Title: Retail Operations Manager
Job Summary:
Zachary Daniels is seeking a highly skilled and experienced Retail Operations Manager to lead our stores across a large area. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring operational excellence across our retail network.
Key Responsibilities:
- Lead and motivate store teams to achieve sales targets and deliver exceptional customer service
- Develop and implement operational strategies to drive sales growth and improve customer satisfaction
- Monitor and analyze sales data to identify trends and areas for improvement
- Collaborate with head office teams to ensure alignment with business objectives and strategies
- Manage store budgets and resources to ensure efficient use of assets
- Identify and implement opportunities to improve operational efficiency and reduce costs
- Develop and maintain strong relationships with store teams, head office staff, and external partners
Requirements:
- Proven experience in a retail operations management role, preferably in a convenience or discount retail environment
- Strong leadership and motivational skills, with the ability to inspire and engage store teams
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- Ability to analyze data and identify trends, with a focus on driving sales growth and improving customer satisfaction
- Strong business acumen, with the ability to develop and implement operational strategies
- Ability to work collaboratively as part of a team, with a focus on delivering exceptional customer service
What We Offer:
- A competitive salary range of £55-65,000, plus car and package
- A dynamic and supportive work environment, with opportunities for career growth and development
- A comprehensive benefits package, including health insurance, pension scheme, and employee assistance program